SafeCare

Poor quality is the biggest barrier to reducing mortality and achieving Universal Health Coverage (UHC), particularly in relation to maternal and child health. Nearly all causes of poor MNCH health outcomes are preventable and/or treatable, so long as adequate skilled, quality care is provided. To create transparency of care provision and lay the basis for institutionalizing a regulatory framework, PharmAccess of the Netherlands, JCI of the United States and COHSASA of South Africa developed SafeCare: a practical methodology enabled through a Digital Quality Platform that tracks, acknowledges and certifies incremental quality improvements. SafeCare focuses on public and private health care facilities at the lower end of the market which form primary health care distribution channels in low-income settings and often struggle with patient safety and quality demands. Utilizing Digital Platform Technology, successful proof of concept has demonstrated huge untapped potential remains for SafeCare to be adopted across a range of settings and stakeholders, to support facilities in improving their quality of provided care and directly address poor MNCH outcomes.